跳到内容
案例研究: Minimising hospital infections risks with 科技nology
所面临的挑战
Opened in 1983, Hinchingbrooke Hospital is a 304-bed district general hospital providing a wide range of specialties, including:
- 耳朵，鼻子和喉咙
- 眼科学
- 整形外科
- 泌尿外科
- 乳房手术
- 妇科
- 血管澳博官方网站.
The hospital also has an Emergency department and a Maternity 单位.
As in every healthcare environment, minimising the risk of 医院感染是必要的.
解决方案
尽量减少医院感染, we work with the Trust’s ‘Infection Prevention and Control’ team to continuously improve processes, 程序, and identify and utilise innovative 科技nology.
Once such innovation is a robotic scrubber drier, the ‘TASKI SwingoBot 2000”. Working independently alongside our own operatives, the machine has delivered both sustainability and efficiency benefits; reducing 能源 and water usage and overall cleaning time by 48%.
We have also introduced a location-based inspection assurance system, which provides a digital time and location stamp that records supervisor 检查每个区域. Its reporting functionality provides the Trust with complete 合规的透明度.
Using our bespoke auditing software, we conduct approximately 40 joint audits each month. 这些检查的结果是 independently validated by the Trust’s Compliance Manager.
结果
Our standards of cleanliness are consistently above target NHS National 清洁 Specifications scores.
We have always achieved high scores in the annual PLACE 审计过程. 网站不断地 scores above 99% for cleanliness, placing Hinchingbrooke well above the UK national 医院清洁度平均.
Our work with the Trust goes from strength to strength. 结果 from a recent NPS survey show that Hinchingbrooke is a strong ‘promoter’ of Mitie, with one respondent, who had awarded Mitie the maximum score, commenting:
“Mitie do an excellent job and are always willing to help. Their standard of cleaning is excellent.”
We also receive regular compliments from a wide range of 信任工作人员、病人和来访者:
“Mitie are open and transparent in dealings…Feels like a real partnership and not just a contractor lodged on site.”
Trust Associate Director of Estates and 设施
“Thank you for all you do in keeping the hospital clean. You are a very valuable team and without you, we couldn’t safely run a hospital at all.”
高级医疗摄影师
“Just wanted to let you know we have had some good feedback about levels of cleanliness in the hospital, 所以谢谢你和你的员工.”
Lead Nurse/Deputy Director of Infection Prevention and Control.
In addition, in 2020 our exceptional service received external recognition when Hinchingbrooke Hospital was named, for the second occasion running, as a finalist at the Kimberly Clark 金澳博官方网站奖s – a leading awards programme for the 设施 Management and contract cleaning sectors in 英国和爱尔兰.
读下
埃普索姆 & St Helier University Hospitals NHS Trust – 科技nology at the heart of service delivery and compliance
The Trust required a partner who can deliver patient-centred high-quality services that deliver value for money, process compliance and MI transparency.
Health service provider: reducing maintenance costs
The volume of data generated within this health service provider is enormous. As a result, consolidating, let alone identifying patterns, is a huge undertaking.
默西保健NHS基金会信托
Mitie delivers hard facilities management services to the Trust’s 34 sites. We have delivered these services for the past 18 years, 员工流动率非常低, providing extensive site knowledge and excellent client relationships. We provide all estate maintenance services throughout the portfolio, 包括Ashworth, 拉斯伯恩和莫斯利山医院, 及住宅院舍.